This blog is one week old and still going strong!

I am still pondering my newest Bucket List and editing it time and again.  One thing that has been on my bucket list for quite some time now, is writing a blog again.  Today it has been one week and through all the craziness my life entailed last week, I managed to post each and every day!  Which I plan on doing each and every day for one full year, first challenge on my bucket list.

Wayne challenged me to a short story, though, while my mom was reading it, she claimed it was none too short!  That I came up with at that sitting, so it is not something I tweaked, I feel accomplished having done that.  I have had some feedback that the ending was "predictable."  Yes, it was.  You have to understand that, while I enjoy writing and if I could that would be my profession, there is a lot I still must learn if I am going to be serious and try to write a book, per se.  I didn't have time to ponder different scenarios, I wrote that short story an hour before work one morning when I woke up earlier than I usually do.  I will work on writing things with a twist.  I am up for the challenge, but overall, for the first "short story" I thought it wasn't bad.

To me writing is my release, it takes me to places that I would like to exist in real life, an escape at times.  I have always had a passion for writing, never really did much with it, until now.  Now I am on a mission.  If I can keep this blog up and running every day for one full year, just think of the possiblities. 

Poetry has always been my forte, and I am one of those people where my poems have to rhyme, if they don't (haiku style) they just don't make sense to me!  So, I am going to end this with a little poem written by Kazi (me) and hope everyone has a tremdous day and weekend!

Poem inspired by my new job

I sit at my desk, waiting for that next call
Instead of paying their utility bill, they are calling you from the Mall
I can't pay my high bill they yell and curse
While handing the cashier a credit card from their purse
Next call comes in, man says his power is off, and he needs us there right now
I swear, if he doesn't calm down he just might have a cow
Next customer wants to pay their bill by phone
And all they do is gripe and moan
About how hard it is to talk to a live body
While you hear them quietly sipping their hot toddy
Though the phone continues to ring
You never know what situation that next call may bring
That is the part I like, something different on the other end
Perhaps some old lady needing to talk, just a friend
Customer service is not for everyone, I have some examples I could share
With Bank of America, it's obvious, they just don't care
I never want to be that kind of rep
Hanging up on people, giving a different answer with each call, how hard is it to be nice and to take that step
To help out your caller
Whether they are yelling at you or are a bawler
Circumstances come up for each and every one of us
Does that mean we can't give them that little relief they seem to need, and let them cuss
When they call you every name in the book
Just remember YOU are not the issue, and in the end when you have listened and tried to help them, they will begin to soften with the time and patience that you took
All you can do is do your best each and every day
If you have this attitude you will be lead to the right path, the right way
Don't discount our jobs if we work in a call center, we have a lot to learn
We might not work in hard labor,  but our wages we do have to earn
So, next time you have an issue where you have to call in to a customer service place
Remember there is another human being on the other line, with a smile upon their face
Trying their best to resolve your issue, help you make that payment, or set you up on budget bill
Be kind when you call in and I will try to make it a great experience for you, I will....

Peace, love & Psmurfs!  (LOL)